

"Two ways to look at a leaner, meaner work
situation"
Question:
Dear
Joan,
We are a group of experienced
employees, and we need your help, because of what is
happening at our employer, a big corporation. Our
company used to be one of the best places to work
around. But in recent years some very disturbing changes
have taken place. Some very ruthless people have been
acquiring positions of authority. Apparently, it is
believed that this type is needed in order to keep the
company competitive.
At any rate, we are at a loss
as to how to protect ourselves from this "new
breed". They are unethical and amoral and will
resort to anything to prove themselves and to get ahead.
Yet, superiors tolerate them because "they know how
to get things done" (how they get things done seems
to be of no importance).
We are conscientious,
hard-working employees who suddenly find ourselves
bullied, belittled, lied about and robbed of
responsibilities. We are not used to being treated in
this way, and we have no idea how to protect ourselves
and our reputations. They're cunning, we're not. This
used to be such a great place to work! Please help us,
Joan. We need a battle plan. |
Answer
I suspect that your company has
been feeling a lot of competitive pressure and, as a result, has
shifted into a leaner, meaner philosophy in order to survive.
Let's take two different looks at this situation.
First, do some soul-searching.
Even though it appears that management is the bad guy in this
scenario, is it possible that there are two sides to this story?
Has the company been too complacent in the past with respect to
employee expectations? Do some employees do their work the same
way they've always done it and resisted change? You say that
people are being "robbed of responsibilities". Is it
because they haven't responded proactively or quickly enough to
get needed results? Are responsibilities removed because the
business is trying to get more efficient or because employees
are resisting new methods? You say the new leaders are tolerated
because they "know how to get things done". Does this
mean the former leadership wasn't able to make needed changes?
I don't want you to infer from
this line of questioning that I agree with their tactics. I'm
only trying to get you to examine the whole picture. If top
management is tolerating - and even encouraging- this management
style, it could be because they believe it's the only way to
shake the company out of it's complacency. Most long-term
employees believe that they are "conscientious and hard-
working" but if they aren't also adapting to the
accelerated pace of change, it's not enough.
Now let's look at the other
side of the story. If these leaders are unethical and amoral and
are bullying and belittling there are a few alternatives, but
both of them require an escape plan. For this reason, before you
pursue either one, get your resume on the street and start
networking immediately.
The first alternative requires
a strong backbone and a willingness to take some heat. It means
going to your manager and discussing honestly what you have
observed and how it is affecting you and your work. Be specific
when describing examples of unethical behavior, lies and other
potentially explosive accusations. If you believe that your
manager is engaged in any of these activities, and you think it
is jeopardizing the company, you may even want to go to his or
her managers.
The second approach is to
contact your Human Resources Department. If there are unethical
and amoral activities taking place, they may be in a position to
step in or bring them to the attention of senior management.
Often, in cases like this, senior management is unaware of what
is really going on at lower levels and only knows what their
managers want to tell them. In other words, senior management
may have communicated the need for results but isn't aware of
the methods being used.
In the final analysis, you may
decide that leaving is the only solution. If you are staying
because you have a great salary and benefits package, I urge you
to weigh the trade-offs. The job market is better than it's been
in ten years. Even small companies are offering competitive
benefit packages to lure good employees. No job is worth your
loss of dignity and self-respect. If you're staying out of
loyalty to what your company used to be, wake up and realize
that that company is gone forever. Go find a new company that
recognizes that a large part of employee motivation is generated
from a mutual partnership born out of trust, respect, and open
communication.
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